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Extra info for Change Management: Altering Mindsets in a Global Context (Response Books)
Just because they do not oppose the change, a manager cannot assume that they will support the change. Conversely, just because they don’t openly support the change, it doesn’t mean that they are opposed to it. These are people who are unsure; they may be a little confused. They may not have all the information for making an appropriate choice. These are the people that need to be convinced about the change process. Getting consent and mobilising support is not an easy process. It requires persistence and patience; a willingness to engage with people opposed to your ideas and opinions.
A value proposition is the foundation of a business model. It refers to the distinctive way in which an organisation structures its activities to offer products or services that meet or exceed customer expectations. More generally, it is what makes the organisation unique or different in comparison to its competitors. If you are a manager in an organisation, what makes your organisation unique or distinctive to your customers? How has your organisation achieved this uniqueness? What structures and processes inside the organisation contribute to its distinctiveness?
40; Schein, E. H. (Fall 1996). Three Cultures of Management: The Key to Organisational Learning. Sloan Management Review, 38(1): p. 9; Schein, E. H. (Spring 1990). A general philosophy of helping: Process Consultation. Sloan Management Review, 31(3): p. 57; Schein, E. H. (Winter 1993). How can organisations learn faster? The challenge of entering the green room. Sloan Management Review, 34(2): p. 85. Nadler, D. A. & Tushman, M. L. (1990). Beyond the charismatic leader: Leadership and organisational change.
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